2025 Anthem SHBP + Papa | Papa
Your Papa Benefit
Hi! We’re Papa. And we’re here to help.
We’ve partnered with your Medicare Advantage plan to provide you with access to our nationwide network of Papa Pals—real people that offer companionship and assistance with everyday tasks at no cost to you.
CALL TO LEARN MORE 855-498-2946 (TTY: 711)
Everyday, 8 a.m.– 8 p.m. Eastern Time.
How Papa Helps
Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen—when, where, and how you need it most.
Companionship
Papa Pals love a good card game, stroll down memory lane, or a new recipe. If it’s good company you need, they’ve got it in spades.
Everyday Tasks
Keeping up with the house can be overwhelming. Papa Pals offer light cleaning and yard work, meal prep, organizing, pet help, and more.
Technology Assistance
Our Papa Pals are here to help you set up and learn how to use devices and applications to stay in touch with loved ones, enjoy games, and so much more.
Contactless Grocery Door Drop
Nutritious food comes right to your front door with Papa. We’ll shop for and deliver the groceries you order (costs not included).
Virtual Visits
We make it easy to have a Papa Pal, no matter where you’re located. Meaningful connections and support are just a phone call or video chat away.
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How to get started
Making your next best pal is a cinch. Call 855-498-2946 (TTY: 711) to enroll and schedule live or virtual visits! Once enrolled, view your visits online at app.papa.com.
Give us a call to enroll and start using your health plan-sponsored Papa benefit.
Schedule your first visit over the phone and tell us when, where, and how we can help.
Let us know how your Papa Pal did so that we can help you find the perfect match!
CALL TO LEARN MORE 1-855-498-2946 (TTY: 711) ALREADY ENROLLED? VIEW ONLINE
Everyday, 8 a.m.– 8 p.m. Eastern Time.
Ask us anything
To learn more about your Papa benefit, including tasks our Papa Pals can you help with, safety practices, and more, visit Member Central.