Papa Member Central | Papa
Welcome, Papa members!
Here's everything you need to know about your Papa benefit.
Basics
[What to Expect on a Papa Visit]
Prepare for your upcoming visit, from the initial contact with your Papa Pal to providing post-visit feedback.
[What Can a Papa Pal Help Me With?]
Get familiar with the types of visit tasks Papa Pals can and can’t support.
[What is a Preferred Pal?]
Dive deeper into understanding what a Preferred Pal is, the benefits it offers, and the steps involved in setting one up.
Safety
[Member and Visit Safety]
As a Papa member, your trust and safety is our priority. We are committed to ensuring you have a safe and delightful visit with your Papa Pal each and every time.
[Understanding our Community Standards]
When you agree to receive a visit from a Papa Pal, you are contributing to the world we want to make—a world where nobody has to go it alone.
[Verifying a Papa Pal’s Identity]
Our digital ID enables real-time identity verification, directly within the Papa Pal app, to elevate your security.
Resources
[Accessing your online Papa account]
View, book, reschedule, or cancel visits through your online account from any device, at any time.
[Opting In to Receive Text Messages from Papa]
Stay informed and connected about upcoming Papa visits right through your mobile device by opting in to SMS.
Papa Stories
[Meet Linda and Diana: Instant Connection to Lifelong Friends]
There for each other through good times and bad, Papa member Linda and Papa Pal Diana have formed an unbreakable bond.
[Meet Rafael and Connor: Supporting the Man Who Does It All]
What can you do for someone who is perfectly capable of helping himself? One Papa Pal has found what even the most self-sufficient person needs.
[Meet Joan, Dale, and Papa Pal Yvonne: Caregivers in Action]
Read how two caregivers, Dale and Papa Pal Yvonne, work together so they can better care for Joan—and themselves.