# Visits

Get guidance on visit tasks and tips to ensure you have a successful visit every time.

## Guides

[**What to Know Before Your First Visit**  
Get ready for your first Papa visit with our list of must-read guides.  
  
[Visit Guide](/content/resources/pal-visits/what-to-know-before-your-first-visit/index.html)

**Understanding Visit Tasks**  
Get familiar with what types of visit tasks Pals can do and what they should not be doing.  
  
[Visit Guide](/content/resources/pal-visits/understanding-visit-tasks/index.html)

**Six Steps to a Successful Visit**  
Following these steps will help Pals have a successful visit every time.  
  
[Visit Guide](/content/resources/pal-visits/six-steps-to-a-successful-visit/index.html)

**Building Trust with Your Digital ID**  
Our digital ID enables real-time identity verification, directly within the Papa Pal app, to elevate your security.  
  
[Visit Guide](/content/resources/pal-visits/building-trust-with-our-digital-id/index.html)

**How to Handle Visit Tasks That Aren’t Approved**  
Learn about what to do and how to respond if asked to complete an unapproved visit task.  
  
[Visit Guide](/content/resources/pal-visits/how-to-handle-visit-tasks-that-arent-approved/index.html)

**Providing Helpful Feedback**  
Make a difference by providing valuable feedback after each visit. Learn how to enhance the quality of care for our members.  
  
[Visit Guide](/content/resources/pal-visits/providing-helpful-feedback/index.html)

**Scheduling Visits Directly in the Papa Pal App**  
Plan future visits directly in the Papa Pal app with ease  
  
[Visit Guide](/content/resources/pal-visits/scheduling-visits-directly-in-the-papa-pal-app/index.html)

**Rescheduling Preferred Pal Visits**  
Learn how Preferred Pals can reschedule visits directly in the Papa Pal app to enhance member connections.  
  
[Visit Guide](/content/resources/pal-visits/rescheduling-preferred-pal-visits/index.html)

## Papa Visits FAQs

### What if the member is not available or no longer wants a scheduled visit?

### Can I cancel a visit?

### Can I bring someone to a visit or have someone else go in my place?

### Can I visit with the same member again?