Pal Central: Visits | Papa
Visits
Get guidance on visit tasks and tips to ensure you have a successful visit every time.
Guides
[What to Know Before Your First Visit
Get ready for your first Papa visit with our list of must-read guides.
Understanding Visit Tasks
Get familiar with what types of visit tasks Pals can do and what they should not be doing.
Six Steps to a Successful Visit
Following these steps will help Pals have a successful visit every time.
Building Trust with Your Digital ID
Our digital ID enables real-time identity verification, directly within the Papa Pal app, to elevate your security.
How to Handle Visit Tasks That Aren’t Approved
Learn about what to do and how to respond if asked to complete an unapproved visit task.
Providing Helpful Feedback
Make a difference by providing valuable feedback after each visit. Learn how to enhance the quality of care for our members.
Scheduling Visits Directly in the Papa Pal App
Plan future visits directly in the Papa Pal app with ease
Rescheduling Preferred Pal Visits
Learn how Preferred Pals can reschedule visits directly in the Papa Pal app to enhance member connections.