# Safety

Keeping our community safe is a priority! Learn what it takes to ensure that both Papa Pals and members are safe every time.

## Guides

[**Papa Pal Safety**  
Pal safety is a priority! Here are some tips to ensure a safe visit every time.  
  
SafetyGuide](/content/resources/pal-safety/papa-pal-safety/index.html)  
[**Using In-App Emergency Support**  
Discover the ins and outs of accessing Papa’s In-App Emergency Support, powered by Noonlight.  
  
SafetyGuide](/content/resources/pal-safety/emergency-support-noonlight/index.html)  
[**Vehicle Condition and Safety Standards**  
Review Papa’s vehicle condition and safety standards, designed to support the safety, comfort, and well-being of our members.  
  
SafetyGuide](/content/resources/pal-safety/vehicle-condition-and-safety-standards/index.html)  
[**Protecting Pal and Member Phone Numbers**  
Protect your privacy with our Masked Numbers feature on the Papa Pal app. Learn why it’s essential, how it works, and key details to remember.  
  
SafetyGuide](/content/resources/pal-safety/masked-numbers/index.html)  
[**Recognizing and Reporting Elder Abuse**  
Learn to recognize and report elder abuse during your Papa visits. Your vigilance can protect older adults from harm.  
  
SafetyGuide](/content/resources/pal-safety/recognizing-and-reporting-elder-abuse/index.html)  
[**Helping Members Prepare For An Emergency**  
Tips to help members be ready for any type of emergency.  
  
SafetyGuide](/content/resources/pal-safety/helping-members-prepare-for-an-emergency/index.html)

## Safety FAQs

### What do I do if I ever feel uncomfortable or unsafe?   _open accordion item_

### Why do Pals need a background check?   _open accordion item_

### Can I bring someone to a visit or have someone else go in my place?   _open accordion item_

### What are Papa's COVID guidelines?   _open accordion item_